Archive for the ‘Team Building & Development’ Category

Quintessential leaders have established, unchanging, unwavering – absolute – principles of integrity, honesty, fairness, accountability, and responsibility that they consistently adhere to and consistently expect the members of their teams to adhere to. This is the foundation of what builds trust in quintessential leaders and what makes them be trustworthy.

But there are many more attributes and characteristics – the “who you are” aspect of each of us – that distinguish quintessential leaders from everyone else. Today’s post will look at the attribute of courage. (more…)

There are many attributes that define who and what quintessential leaders are – and what sets them apart from everyone else – but these seven are always present, no matter what. (more…)

One of the hallmark signs of unquintessential leadership in an organization is the lack or misuse of performance management systems. Today’s post will talk about both scenarios and how they destroy individual performance and morale, team performance and morale, organizational performance and morale, and customer – the reason organizations are in business to begin with – trust and loyalty. 

What is a performance management system? If designed and used properly, it is the single best tool an organization has to ensure increased commitment, productivity, and success within the organization as well as increased customer trust, loyalty, and growth. Performance management systems require buy-in, continuous effort, accountability, and consequences for everyone involved in the process.  (more…)

This is an excellent quintessential leadership post by Dan Rockwell. Alarmists tell everybody all the time all the things that could, that might, that possibly go wrong and they expect everybody, including those of us in leadership positions, to address and focus on these potential problems (which, by the way, seldom materialize at all, or in the rare cases, they do, not at all the way the alarmists envisioned them) instead of the real problems, issues, and projects at hand.

My way of addressing this alarmist syndrome on my teams is to tell them at the outset not to bring a problem – real or potential – to me without bringing me a solution as well. And “Do you have a solution?” was always the question I asked as soon as I heard either “We have a problem…” or “We might have a problem…” If the answer I got was “No,” then I reminded the person that they had a part in the process of solving real or potential problems and they hadn’t done their part, so we wouldn’t discuss until they had.

Potential problems, interestingly, almost never came back to me. Real problems did, but so did some really innovative solutions, which was win-win for everyone.

Dan Rockwell's avatarLeadership Freak

Warning switch

Alarmists are irritating. They push the panic button at the first hint of smoke. They see what might go wrong and yell fire. While you’re dealing with “real” issues, they’re dealing with things that might happen.

Reject the temptation to ignore “alarmists.” All problems were potential once. The land of leadership is the land of not yet and could be. That includes potential problems. Leaders consumed with current issues aren’t leading.

Four inadequate responses to “alarmists:”

  1. Agree. Issues are often over or misstated.
  2. Answer. Don’t give answers. Your answer suggests more potential problems to an alarmist.
  3. Minimize. Alarmists become more alarmed if you don’t make them feel heard.
  4. Ignore. Bury your head in the sand and you’ll get kicked in the butt.

One crucial concern:

Consider the source. Don’t waste your time with disengaged spectators. Ignore them politely. The future is never built by fixing issues from complainers on the…

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These value-priced quintessential leadership eBooks are available for download on The Quintessential Leader blog’s business website:

Building Trust and Being TrustworthyBuilding Trust and Being Trustworthy is also available from Amazon in print and Kindle versions.

If you don’t read another book this year, I highly recommend that you read Building Trust and Being Trustworthy. These are not just leadership or quintessential leadership principles. These are essential life principles that each of us should be incorporating into who we are and who we are becoming. Each of us. You. Me. Our children. Our grandchildren. Because we are all current quintessential leaders and we are responsible for cultivating, mentoring, and growing future quintessential leaders.

A mother shared these words with me after reading Building Trust and Being Trustworthy: “Just finished reading this book….EXCELLENT! In fact I’m going to make it a required read for my girls this year! Mine’s all marked in and highlighted…so I may have to get a new copy for them! Thank you, Sandra, for all the time and effort you put into this book or manual for life!”

Building Trust and Being Trustworthy is written for all of us in quintessential leadership positions: leaders of organizations, leaders of business units, leaders of teams, leaders of education, leaders of congregations, leaders of social organizations, leaders of civic organizations, leaders of families, leaders of ourselves, and those we lead.

Many readers of this blog have asked how they can help get this blog publicized. Here’s how. 

Subscribe to this blog to get email updates so you don’t miss any posts. There is an email subscription option at the top of right-hand column. That will ensure that you get every new post and it will give you an opportunity to read all of them at your pace. I know the posts are lengthy and we live in a “quick-hit” world, but I strongly encourage you to take the time to read them, think about them, respond to them, and share them.

tql-logoOnce you read them, please share all the blog posts you read and like here with your social media networks (Facebook, Pinterest, Twitter, WordPress, Tumblr, Reddit, etc.).

Think about this each time you read a post. Then do it right then. 

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Think about this each time you like a post and do it then. Liking a post is not enough. Sharing a post means more people get to see what you think about, like, and that reflects values and principles you share. If you don’t share the values and principles of this blog or of a particular post, then let me know why you aren’t sharing it.

This blog is interactive. I need your input – comments or messages – to know why you agree or disagree. Please comment on each post. Nothing, short of profane or inflammatory, will not be approved. And I promise to answer each comment with respect and thoughtfulness.

This blog also has links to The Quintessential Leadership eBooks. If you have not read them yourselves, then I ask you to purchase them (they will not break the bank for most of this blog’s readers). I’ve had a lot of endorsements for these books from people who have not purchased nor read them.

If you have purchased and read them, then please leave feedback (at Amazon, on the blog, or here). 

If you have purchased them or do purchase them, and they have provided valuable information for you, then please include links to The Quintessential Leader’s store to share them with others and when you share posts.

One book, Building Trust and Being Trustworthy  is also available on Amazon in paperback version and Kindle version.

For those of you who have already purchased copies of The Quintessential Leadership eBooks or the Amazon versions, thank you!

I encourage you, if you have found them helpful and instructive, to post on your social media sites a direct link to to the eBooks and share why they helped you, or to go to Amazon, if you purchased the book there, and leave a review that explains how the book was helpful to you.

All of this will help us get the word out about quintessential leadership and let people know there are real-world, practical application, and what-it-does-and-doesn’t-look-like examples of quintessential leadership.

Each one of you who reads this blog is part of my team. I cannot do this alone. I need each and every one of you to help me. Know that I appreciate, value, and count on you, just as I know you appreciate, value, and count on me. We’re in this together. It’s a team effort.

As a final note to this blog post, I’ve added a PayPal link to this blog for donations if you, the people who stop by here regularly, find the information presented here informative, helpful and useful. Please carefully consider a small donation to this blog.

There are many costs with running a blog. The information The Quintessential Leader provides is free to you, but not free to provide. To help offset the costs and keep the blog up and running, The Quintessential Leader needs your help.

The Quintessential Leader has only the shares and the donations with which to assess its value. Each of you who read this, in the end, determine what the information here is worth. So the value and the worth comes from the actions of The Quintessential Leader’s readers. You – each of you – must determine what that is to you, personally, and as a quintessential leader.

I thank everyone who stops by and hope and pray that when you leave you always have something of value to take with you. Even if it is a single sentence or a single thought that you take, I am thankful for the opportunity to share that with you. Please be sure to comment to let me know. Again, I will answer each and every comment and hope that we, together, can continue this dialogue for a long time.

I think long, carefully, and prayerfully about what I post here, because I am personally responsible for everything I say, do, and am. I thank you for supporting my efforts and humbly ask that you will continue, as you see fit, to do so.

Thank you all again.