Posts Tagged ‘performance evaluation as a process not an event’

One of the hallmark signs of unquintessential leadership in an organization is the lack or misuse of performance management systems. Today’s post will talk about both scenarios and how they destroy individual performance and morale, team performance and morale, organizational performance and morale, and customer – the reason organizations are in business to begin with – trust and loyalty. 

What is a performance management system? If designed and used properly, it is the single best tool an organization has to ensure increased commitment, productivity, and success within the organization as well as increased customer trust, loyalty, and growth. Performance management systems require buy-in, continuous effort, accountability, and consequences for everyone involved in the process.  (more…)