Posts Tagged ‘The Quintessential Leader’

The Seventies: The Great Shift In American Culture, Society, And PoliticsThe Seventies: The Great Shift In American Culture, Society, And Politics by Bruce J. Schulman
My rating: 4 of 5 stars

A very good and insightful overview and analysis of the Seventies and the “wasted generation” (for those of us who were kids in the 1970’s, this moniker is the one applied to us). (more…)

the quintessential leader building trust and being trust worthy book

In the first post of this series, the excerpt from chapter 1 included a list of all the components we must develop and have to build trust and be trustworthy.

In the subsequent chapter excerpts detailing the components we need to have and develop to build trust and be trustworthy, chapter 2 discusses honesty, chapter 3 discusses integrity, andchapter 4 discusses fairness, chapter 5 discussesrighting wrongs, chapter 6 discusses accountability, and chapter 7 discusses consistencychapter 8 discusses sincerity, and chapter 9 discusses setting boundaries.

This post, which includes an excerpt from chapter 10, discusses the component of setting a higher standard that builds trust and makes us trustworthy.

Setting a higher standard should be the first thing people in leadership positions do. Before anything else.

While setting a higher standard goes hand-in-hand with setting boundaries, setting a higher standard establishes evidentiary boundaries of character, which affects every area of our conduct. 

These are standards that we adhere to no matter where we are, what we are doing, or who we are with. And they are standards that we expect the members on our teams to adhere to as well.

Let’s look how a lack of setting a higher standard looks in real life. This should have everyone reading this nodding their heads because there is not one of us who hasn’t seen it.

How many times have we seen someone who seems to have a higher standard of conduct when we’re with them and then they deny that by their conduct (words and actions) when they’re not with us?

On social media, perhaps. With other people, perhaps. In different venues than the one(s) we associate them with. 

Now let me ask the harder question. What was our reaction to their lack of a higher standard?

If we shrugged it off, thinking it was no big deal, or if we were invited and joined into to whatever the conduct was, then we have not set a higher standard for ourselves either.

Only you can answer for yourself and only I can answer for myself, but if we have not set a higher standard, then we are not quintessential leaders and we are destroying trust and not being trustworthy.

Building trust and being trustworthy is an integrated trait of quintessential leaders.

It is also an integrated trait that all of us – because each and every one of us leads at least one team, small or large, of people in our lives – need to develop and have as part of the core of who we are and what we are. In essence, this trait is at the center of exemplary character and conduct, and none of us should settle for anything less than this in ourselves and others.

Unfortunately, most of us settle for less. A lot less. In ourselves. In others. 

The majority of people in leadership positions today are not trust builders and they are not trustworthy. Many of us, frankly, are also not trust builders and trustworthy.

We live in a world that with no moral code as its foundation that expects trust to be non-existent or broken. Look around. It’s everywhere, including, in many cases, very close to you.

And society has become so accustomed to this that it glorifies it instead of condemning it.

Politicians who lie routinely, who line their pockets with money and perks while making decisions that hurt and destroy the people they are supposed to represent, who cheat on their wives because they can.

Arts and sports celebrities who have no regard for faithfulness to their spouses, who live hedonistic lifestyles that destroy their families, the people around them, and, eventually their lives.

Religious leaders who cheat on their wives, who cheat on their taxes, and who scam their congregations both in how they deceitfully handle the word of God and in coercive and corrupt financial matters, acquiring wealth and power in the process.

Business leaders who destroy millions of lives by deceit, fraud, and illegal actions that result in their employees and customers losing everything while they escape any kind of punitive action and instead reap obscene profits and end their tenures – only to go to another financially lucrative position – with golden parachutes that are equally obscene.

And we, as individual leaders for our teams, who cheat on our taxes, who are routinely dishonest with the children (our own and others) and other people entrusted to us, who routinely steal things from our workplaces (you most likely didn’t pay for that pen you’re using at work, so it doesn’t belong to you), who routinely break traffic laws, who will walk out of stores with something we were not charged for and never think twice about it, who will take extra money that we’re not owed in financial transactions without blinking an eye, who cheat on our spouses, who marry until “divorce do us part,” and who, as a course of habit, break confidences of family and friends, gossip about family and friends behind their backs, and destroy reputations in the process.

Maybe we haven’t thought about building trust and being trustworthy at this kind of nitty gritty level.

But until we do – and we develop and have this trait as the core of who and what we are – we will not build trust and we will not be trustworthy. And we will not be quintessential leaders.

Trust and trustworthiness is probably the single most important trait we can possess. And it is also the most fragile.

It can take a long time to build and be, but it can be broken irreparably in a single second.

Therefore, this is a lifetime work on and in ourselves that we must commit to making an integral part of our character by continually developing it, maintaining it, and growing it. 

This goal should be our goal.

But it requires courage. It requires diligence. It requires vigilance. It requires continual self-examination. It requires continual change. It requires the ability to, much of the time, stand alone to maintain.

It is not for the faint-hearted. It is not for the vacillators. It is not for the crowd-pleasers. It is not for the pretenders. It is not for the wannabes. It is not for the weak.

But if you’re reading this, I know that you’re not any of those kinds of people. Those kinds of people won’t even read this because it requires time, effort, change, and commitment, and too many of us are, sadly, either just too lazy or we just don’t care. 

Building Trust and Being Trustworthy takes an in-depth look at the “this is what it looks like in practice” aspect of each of the components we need to develop and have to build trust and be trustworthy. The second chapter discusses the component of honesty in building trust and being trustworthy.

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Excerpt from”Chapter 10: The Setting A Higher Standard Component of Trust and Trustworthiness”

I’ve thought deeply about this component for quite some time as I’ve, over the course of the last few years, observed in almost every area of life – families, politics, education, religion, military, business, society, and in many individual lives, not only the absence of a higher standard of performance and conduct, but increasingly, no-standard of performance and conduct.

It seems that the “anything goes” philosophy has become the norm in the world.

It has, because of the most recent US presidential election, a very thought-provoking article entitled “General Failure,” in the November 2012 issue of The Atlantic – which was written well before the revelation of General David Patraeus’s adultery with his biographer and the possible adultery of General John R. Allen with Jill Kelly – and finally the resignation of General Patraeus from being CIA director, come back full-force into my line of vision.

This kind of behavior (all the parties know each other and are closely linked to each other) among the powerful in Washington, DC, based on what I’ve read and heard about it, is not only commonplace, but is seen as acceptable. 

The initial reactions from people in leadership positions – Senator Dianne Feinstein (D-California), for example, who implied that General Patraeus should not have resigned because he committed adultery – made it evident that not only are people in leadership positions not setting a higher standard for performance and conduct, but there is, in fact, no standard.

It seems to me that before we talk about setting higher standards in terms of performance and conduct, we need to talk about adultery and why it falls into the higher standard category on a personal and leadership level.

Marriage vows are taken based on the trust of two people in each other. By their very nature, they create a trust relationship.

By entering a marriage covenant, both parties are setting, demanding, and promising to adhere to a higher standard of conduct. When either party to those vows, which are made traditionally before God and people, breaks them, that person breaks the trust relationship.

Frankly, if a spouse shows untrustworthiness and destroys the trust in his or her closest personal relationship in life, then he or she is untrustworthy and destroys trust in every part of his or her life.”

the quintessential leader building trust and being trust worthy book

In the first post of this series, the excerpt from chapter 1 included a list of all the components we must develop and have to build trust and be trustworthy.

In the subsequent chapter excerpts detailing the components we need to have and develop to build trust and be trustworthy, chapter 2 discusses honesty, chapter 3 discusses integrity, and chapter 4 discusses fairness, chapter 5 discusses righting wrongs, chapter 6 discusses accountability, and chapter 7 discusses consistency, and chapter 8 discusses sincerity.

This post, which includes an excerpt from chapter 9, discusses the component of setting boundaries that builds trust and makes us trustworthy.

Setting boundaries is not a negative thing. In fact, what it does is create a framework within which we operate and the things and people entrusted to us operate. 

Everyone knows what the framework is and the consequences for operating outside the framework because we consistently and fairly enforce the consequences when the framework is breached.

Why is a framework important? Shouldn’t everybody and everything be able to do whatever they want and however they want without any limitations?

Let me ask you this. Would you live in a house or work in a building that had not been framed before it was built?

Frameworks give a solid foundation, a sturdy structure, and a clearly-defined border, within which there is a lot of room for individual creativity, innovation, and expression.

Without frameworks, however, there is no stability and constant danger of collapse with injuries or fatalities.

We seldom see people in leadership positions who not only don’t set boundaries, but don’t know how to. As a result, everything is a free-for-all and the results are destructive and devastating.

And when the destruction and devastation hits, trust and trustworthiness are extinguished forever.

Building trust and being trustworthy is an integrated trait of quintessential leaders.

It is also an integrated trait that all of us – because each and every one of us leads at least one team, small or large, of people in our lives – need to develop and have as part of the core of who we are and what we are. In essence, this trait is at the center of exemplary character and conduct, and none of us should settle for anything less than this in ourselves and others.

Unfortunately, most of us settle for less. A lot less. In ourselves. In others. 

The majority of people in leadership positions today are not trust builders and they are not trustworthy. Many of us, frankly, are also not trust builders and trustworthy.

We live in a world that with no moral code as its foundation that expects trust to be non-existent or broken. Look around. It’s everywhere, including, in many cases, very close to you.

And society has become so accustomed to this that it glorifies it instead of condemning it.

Politicians who lie routinely, who line their pockets with money and perks while making decisions that hurt and destroy the people they are supposed to represent, who cheat on their wives because they can.

Arts and sports celebrities who have no regard for faithfulness to their spouses, who live hedonistic lifestyles that destroy their families, the people around them, and, eventually their lives.

Religious leaders who cheat on their wives, who cheat on their taxes, and who scam their congregations both in how they deceitfully handle the word of God and in coercive and corrupt financial matters, acquiring wealth and power in the process.

Business leaders who destroy millions of lives by deceit, fraud, and illegal actions that result in their employees and customers losing everything while they escape any kind of punitive action and instead reap obscene profits and end their tenures – only to go to another financially lucrative position – with golden parachutes that are equally obscene.

And we, as individual leaders for our teams, who cheat on our taxes, who are routinely dishonest with the children (our own and others) and other people entrusted to us, who routinely steal things from our workplaces (you most likely didn’t pay for that pen you’re using at work, so it doesn’t belong to you), who routinely break traffic laws, who will walk out of stores with something we were not charged for and never think twice about it, who will take extra money that we’re not owed in financial transactions without blinking an eye, who cheat on our spouses, who marry until “divorce do us part,” and who, as a course of habit, break confidences of family and friends, gossip about family and friends behind their backs, and destroy reputations in the process.

Maybe we haven’t thought about building trust and being trustworthy at this kind of nitty gritty level.

But until we do – and we develop and have this trait as the core of who and what we are – we will not build trust and we will not be trustworthy. And we will not be quintessential leaders.

Trust and trustworthiness is probably the single most important trait we can possess. And it is also the most fragile.

It can take a long time to build and be, but it can be broken irreparably in a single second.

Therefore, this is a lifetime work on and in ourselves that we must commit to making an integral part of our character by continually developing it, maintaining it, and growing it. 

This goal should be our goal.

But it requires courage. It requires diligence. It requires vigilance. It requires continual self-examination. It requires continual change. It requires the ability to, much of the time, stand alone to maintain.

It is not for the faint-hearted. It is not for the vacillators. It is not for the crowd-pleasers. It is not for the pretenders. It is not for the wannabes. It is not for the weak.

But if you’re reading this, I know that you’re not any of those kinds of people. Those kinds of people won’t even read this because it requires time, effort, change, and commitment, and too many of us are, sadly, either just too lazy or we just don’t care. 

Building Trust and Being Trustworthy takes an in-depth look at the “this is what it looks like in practice” aspect of each of the components we need to develop and have to build trust and be trustworthy. The second chapter discusses the component of honesty in building trust and being trustworthy.

olive-horizontal-line

Excerpt from”Chapter 9: The Setting Boundaries Component of Trust and Trustworthiness”

A lack of sincerity has been painfully and increasingly evident in business, political, educational, civil, and religious leadership for quite some time, and it’s becoming the norm instead of the exception.

While sincerity is very closely aligned with honestychange link here to chapter 3 excerpt link: integrity, and authenticity, it is still a distinct component from these other quintessential leadership traits.

Sincerity, put simply, is the opposite of hypocrisy. But we need to define both of those words to see why.

Hypocrisy, in its simplest definition, is a person pretending to be, do, or believe something he or she isn’t, doesn’t do, or doesn’t believe. The Greek root of this word means “play-acting.” In other words, a hypocrite is faking it or perpetuating fraud.

Sincerity, on the other hand, defines a person who actually is, does, and believes everything he or she appears to be, does, and says he or she believes. In other words, a sincere person is “for real,” genuine, and free of pretense and deceit.

Sincerity, then, is a quintessential leader trait and another key component of building trust and being trustworthy.

What sets the component of sincerity apart from honesty, integrity, and authenticity, although, again it is closely related to all of these, is that it indicates a person’s motives or motivations.

This is another aspect of character – a heart issue. The other side of the coin, hypocrisy, also speaks to motives, motivations, and character.

Nowhere recently have we seen hypocrisy abound and sincerity questioned than in the aftermath of Hurricane Sandy, which left a wide and extensive swath of devastation when it merged with two other storms to form a super-storm over the northeast United States on October 29-30, 2012.

the quintessential leader building trust and being trust worthy book

In the first post of this series, the excerpt from chapter 1 included a list of all the components we must develop and have to build trust and be trustworthy.

In the subsequent chapter excerpts detailing the components we need to have and develop to build trust and be trustworthy, chapter 2 discusses honesty, chapter 3 discusses integrity, and chapter 4 discusses fairness, chapter 5 discusses righting wrongs, chapter 6 discusses accountability, and chapter 7 discusses consistency.

This post, which includes an excerpt from chapter 8, discusses the component of sincerity that builds trust and makes us trustworthy.

We can make a good show of appearing to do all the right things and saying all the right words, but if we’re just faking everything then all our efforts amount to nothing.

“Why?,” you ask. “Wouldn’t that be enough?”

The answer is “no.” Because if we don’t believe what we are doing and what we are saying, then no one else is going to believe it – or us – either.

People can spot insincerity a mile away. It oozes out of us in tangible – facial expressions, eyes, gestures – and intangible – tone of voice, attitude, quality of effort – ways.

We can’t hide either sincerity or insincerity, no matter how hard we might try.

Unfortunately, the component of sincerity is almost non-existent among the people who are in leadership positions today. There is so much fake everything all around us and in us that when we do see sincerity, it almost renders us unconscious.

Building trust and being trustworthy is an integrated trait of quintessential leaders.

It is also an integrated trait that all of us – because each and every one of us leads at least one team, small or large, of people in our lives – need to develop and have as part of the core of who we are and what we are. In essence, this trait is at the center of exemplary character and conduct, and none of us should settle for anything less than this in ourselves and others.

Unfortunately, most of us settle for less. A lot less. In ourselves. In others. 

The majority of people in leadership positions today are not trust builders and they are not trustworthy. Many of us, frankly, are also not trust builders and trustworthy.

We live in a world that with no moral code as its foundation that expects trust to be non-existent or broken. Look around. It’s everywhere, including, in many cases, very close to you.

And society has become so accustomed to this that it glorifies it instead of condemning it.

Politicians who lie routinely, who line their pockets with money and perks while making decisions that hurt and destroy the people they are supposed to represent, who cheat on their wives because they can.

Arts and sports celebrities who have no regard for faithfulness to their spouses, who live hedonistic lifestyles that destroy their families, the people around them, and, eventually their lives.

Religious leaders who cheat on their wives, who cheat on their taxes, and who scam their congregations both in how they deceitfully handle the word of God and in coercive and corrupt financial matters, acquiring wealth and power in the process.

Business leaders who destroy millions of lives by deceit, fraud, and illegal actions that result in their employees and customers losing everything while they escape any kind of punitive action and instead reap obscene profits and end their tenures – only to go to another financially lucrative position – with golden parachutes that are equally obscene.

And we, as individual leaders for our teams, who cheat on our taxes, who are routinely dishonest with the children (our own and others) and other people entrusted to us, who routinely steal things from our workplaces (you most likely didn’t pay for that pen you’re using at work, so it doesn’t belong to you), who routinely break traffic laws, who will walk out of stores with something we were not charged for and never think twice about it, who will take extra money that we’re not owed in financial transactions without blinking an eye, who cheat on our spouses, who marry until “divorce do us part,” and who, as a course of habit, break confidences of family and friends, gossip about family and friends behind their backs, and destroy reputations in the process.

Maybe we haven’t thought about building trust and being trustworthy at this kind of nitty gritty level.

But until we do – and we develop and have this trait as the core of who and what we are – we will not build trust and we will not be trustworthy. And we will not be quintessential leaders.

Trust and trustworthiness is probably the single most important trait we can possess. And it is also the most fragile.

It can take a long time to build and be, but it can be broken irreparably in a single second.

Therefore, this is a lifetime work on and in ourselves that we must commit to making an integral part of our character by continually developing it, maintaining it, and growing it. 

This goal should be our goal.

But it requires courage. It requires diligence. It requires vigilance. It requires continual self-examination. It requires continual change. It requires the ability to, much of the time, stand alone to maintain.

It is not for the faint-hearted. It is not for the vacillators. It is not for the crowd-pleasers. It is not for the pretenders. It is not for the wannabes. It is not for the weak.

But if you’re reading this, I know that you’re not any of those kinds of people. Those kinds of people won’t even read this because it requires time, effort, change, and commitment, and too many of us are, sadly, either just too lazy or we just don’t care. 

Building Trust and Being Trustworthy takes an in-depth look at the “this is what it looks like in practice” aspect of each of the components we need to develop and have to build trust and be trustworthy. The second chapter discusses the component of honesty in building trust and being trustworthy.

olive-horizontal-line

Excerpt from”Chapter 8: The Sincerity Component of Trust and Trustworthiness”

A lack of sincerity has been painfully and increasingly evident in business, political, educational, civil, and religious leadership for quite some time, and it’s becoming the norm instead of the exception.

While sincerity is very closely aligned with honestychange link here to chapter 3 excerpt link: integrity, and authenticity, it is still a distinct component from these other quintessential leadership traits.

Sincerity, put simply, is the opposite of hypocrisy. But we need to define both of those words to see why.

Hypocrisy, in its simplest definition, is a person pretending to be, do, or believe something he or she isn’t, doesn’t do, or doesn’t believe. The Greek root of this word means “play-acting.” In other words, a hypocrite is faking it or perpetuating fraud.

Sincerity, on the other hand, defines a person who actually is, does, and believes everything he or she appears to be, does, and says he or she believes. In other words, a sincere person is “for real,” genuine, and free of pretense and deceit.

Sincerity, then, is a quintessential leader trait and another key component of building trust and being trustworthy.

What sets the component of sincerity apart from honesty, integrity, and authenticity, although, again it is closely related to all of these, is that it indicates a person’s motives or motivations.

This is another aspect of character – a heart issue. The other side of the coin, hypocrisy, also speaks to motives, motivations, and character.

Nowhere recently have we seen hypocrisy abound and sincerity questioned than in the aftermath of Hurricane Sandy, which left a wide and extensive swath of devastation when it merged with two other storms to form a super-storm over the northeast United States on October 29-30, 2012.

the quintessential leader building trust and being trust worthy bookBuilding trust and being trustworthy is an integrated trait of quintessential leaders.

It is also an integrated trait that all of us – because each and every one of us leads at least one team, small or large, of people in our lives – need to develop and have as part of the core of who we are and what we are. In essence, this trait is at the center of exemplary character and conduct, and none of us should settle for anything less than this in ourselves and others.

Unfortunately, most of us settle for less. A lot less. In ourselves. In others. 

The majority of people in leadership positions today are not trust builders and they are not trustworthy. Many of us, frankly, are also not trust builders and trustworthy.

We live in a world that with no moral code as its foundation that expects trust to be non-existent or broken. Look around. It’s everywhere, including, in many cases, very close to you.

And society has become so accustomed to this that it glorifies it instead of condemning it.

Politicians who lie routinely, who line their pockets with money and perks while making decisions that hurt and destroy the people they are supposed to represent, who cheat on their wives because they can.

Arts and sports celebrities who have no regard for faithfulness to their spouses, who live hedonistic lifestyles that destroy their families, the people around them, and, eventually their lives.

Religious leaders who cheat on their wives, who cheat on their taxes, and who scam their congregations both in how they deceitfully handle the word of God and in coercive and corrupt financial matters, acquiring wealth and power in the process.

Business leaders who destroy millions of lives by deceit, fraud, and illegal actions that result in their employees and customers losing everything while they escape any kind of punitive action and instead reap obscene profits and end their tenures – only to go to another financially lucrative position – with golden parachutes that are equally obscene.

And we, as individual leaders for our teams, who cheat on our taxes, who are routinely dishonest with the children (our own and others) and other people entrusted to us, who routinely steal things from our workplaces (you most likely didn’t pay for that pen you’re using at work, so it doesn’t belong to you), who routinely break traffic laws, who will walk out of stores with something we were not charged for and never think twice about it, who will take extra money that we’re not owed in financial transactions without blinking an eye, who cheat on our spouses, who marry until “divorce do us part,” and who, as a course of habit, break confidences of family and friends, gossip about family and friends behind their backs, and destroy reputations in the process.

Maybe we haven’t thought about building trust and being trustworthy at this kind of nitty gritty level.

But until we do – and we develop and have this trait as the core of who and what we are – we will not build trust and we will not be trustworthy. And we will not be quintessential leaders.

Trust and trustworthiness is probably the single most important trait we can possess. And it is also the most fragile.

It can take a long time to build and be, but it can be broken irreparably in a single second.

Therefore, this is a lifetime work on and in ourselves that we must commit to making an integral part of our character by continually developing it, maintaining it, and growing it. 

This goal should be our goal.

But it requires courage. It requires diligence. It requires vigilance. It requires continual self-examination. It requires continual change. It requires the ability to, much of the time, stand alone to maintain.

It is not for the faint-hearted. It is not for the vacillators. It is not for the crowd-pleasers. It is not for the pretenders. It is not for the wannabes. It is not for the weak.

But if you’re reading this, I know that you’re not any of those kinds of people. Those kinds of people won’t even read this because it requires time, effort, change, and commitment, and too many of us are, sadly, either just too lazy or we just don’t care. 

Building Trust and Being Trustworthy takes an in-depth look at the “this is what it looks like in practice” aspect of each of the components we need to develop and have to build trust and be trustworthy. The first chapter gives a comprehensive description of what building trust and being trustworthy is.

olive-horizontal-line

Excerpt from”Chapter 1: Trust and Trustworthiness – A Quintessential Leader Trait”

Trust and trustworthiness – one is from others to us while the other is our state of being – are core quintessential leader traits. This book defines the components a quintessential leader must have in order to have trust and be trustworthy.

Since trust is, both from us and toward us, a by-product of being trustworthy, I want to look in today’s post at a brief summary of characteristics – I plan to discuss most, if not all, of these individually in depth in upcoming posts – that make a leader trustworthy. 

There are two main components of trustworthiness. One is character and the second is competency. If either of these is missing or deficient, there is no trustworthiness.

Character, which Steven M. R. Covey (Speed of Trust) summarizes as doing the right thing, is who we are, while competency, which Covey summarizes as doing things the right way, is what we do.

Character, good or bad, is the first and last impression the people our lives intersect with carry with them. Competency is harder to gauge and is something that is revealed more slowly over time.

As a leader, I often make hiring decisions based on character rather than competency, knowing that character is usually set long before a person ever darkens the door of an office building, and if it’s bad or deficient, it will be difficult, if not impossible, to change. Competency, on the other hand, can be taught and can be learned at any stage in life.

So what character traits engender others’ trust in us and establish us as being trustworthy, and therefore, quintessential leaders?

  • Honesty – Being truthful in every aspect of life
  • Integrity – Possessing and adhering to morally-right and ethical principles no matter what
  • Fairness – Treating all people the same way and holding them to the same standards
  • Respect – Showing care and concern for and kindness to all people
  • Accountability –  Taking full responsibility for what is within your control and expecting the same from your team
  • Sincerity – Being genuine, authentic, and real
  • Focus on adding value – Ensuring that you give as much or more than you get in all relationships
  • Right wrongs – Being willing to quickly fix problems and mistakes
  • Moral courage – Doing the right thing all the time
  • Consistency – Being the same at all times in who you are, how you are, and what you are
  • Trust – Showing others that you trust them
  • Setting boundaries – Establishing what is acceptable and unacceptable and adhering to it with no exceptions
  • Raising the bar – Holding yourself to a higher standard of conduct at all times

In the area of competencies that are required for the Quintessential Leader trait of trustworthiness, some of these come naturally, but others don’t because they require us to put our egos away and that’s is a hard thing for us all to do sometimes, but it is absolutely necessary if we are going to be trustworthy. These competencies are:

  • Listening – Being willing to hear the good, the bad, and the ugly…even if it’s about you
  • Taking criticism well – Learning to handle all criticism with grace instead of defensiveness
  • Responsiveness – Being quick to do what you say you’re going to do and to deal correctly with issues, problems, mistakes, surprises, and needs
  • Reliability – Being dependable all the time
  • Being present – Being 100% – no multitasking allowed! –engaged with people who are communicating with you”

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This blog also has links to The Quintessential Leadership eBooks. If you have not read them yourselves, then I ask you to purchase them (they will not break the bank for most of this blog’s readers). I’ve had a lot of endorsements for these books from people who have not purchased nor read them.

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If you have purchased them or do purchase them, and they have provided valuable information for you, then please include links to The Quintessential Leader’s store to share them with others and when you share posts.

One book, Building Trust and Being Trustworthy  is also available on Amazon in paperback version and Kindle version.

For those of you who have already purchased copies of The Quintessential Leadership eBooks or the Amazon versions, thank you!

I encourage you, if you have found them helpful and instructive, to post on your social media sites a direct link to to the eBooks and share why they helped you, or to go to Amazon, if you purchased the book there, and leave a review that explains how the book was helpful to you.

All of this will help us get the word out about quintessential leadership and let people know there are real-world, practical application, and what-it-does-and-doesn’t-look-like examples of quintessential leadership.

Each one of you who reads this blog is part of my team. I cannot do this alone. I need each and every one of you to help me. Know that I appreciate, value, and count on you, just as I know you appreciate, value, and count on me. We’re in this together. It’s a team effort.

As a final note to this blog post, I’ve added a PayPal link to this blog for donations if you, the people who stop by here regularly, find the information presented here informative, helpful and useful. Please carefully consider a small donation to this blog.

There are many costs with running a blog. The information The Quintessential Leader provides is free to you, but not free to provide. To help offset the costs and keep the blog up and running, The Quintessential Leader needs your help.

The Quintessential Leader has only the shares and the donations with which to assess its value. Each of you who read this, in the end, determine what the information here is worth. So the value and the worth comes from the actions of The Quintessential Leader’s readers. You – each of you – must determine what that is to you, personally, and as a quintessential leader.

I thank everyone who stops by and hope and pray that when you leave you always have something of value to take with you. Even if it is a single sentence or a single thought that you take, I am thankful for the opportunity to share that with you. Please be sure to comment to let me know. Again, I will answer each and every comment and hope that we, together, can continue this dialogue for a long time.

I think long, carefully, and prayerfully about what I post here, because I am personally responsible for everything I say, do, and am. I thank you for supporting my efforts and humbly ask that you will continue, as you see fit, to do so.

Thank you all again.