Posts Tagged ‘argumentative’

U.S. Bill of Rights 1st Amendment to the Constitution“But it’s my right!”

“I can say whatever I want, however I want, whenever I want, to whomever I want and nobody can stop me. I have rights!”

“I’m entitled to my opinion and if you don’t like it, then you just need to get over it!”

Sound familiar? If it doesn’t, then you must be accessing this post from a desert island where you’ve been cut off from the rest of civilization for the last 50 years.

Welcome to The Quintessential Leader blog, to the year 2015, and to present reality.

This post will discuss not only what freedom of speech looks like in quintessential leaders, but it will show how quintessential leaders decide what to say or write and what not to say or write.

This is a relevant and important topic especially because it seems where we are most able to determine whether we are quintessential leaders or not today is to look at our speech in cyberspace: emails, texts, social media, and blogs.

We can all talk a good game, but it’s often here where the truth behind all that talk is revealed. 

Quintessential leaders understand, first and foremost, that every word they speak or write is a reflection of who and what they are from the inside out.

In other words, how quintessential leaders exercise their freedom of speech reflects their character.

Therefore, quintessential leaders are very thoughtful before they commit words to speech or in writing.

While quintessential leaders may technically have the right to say or write anything, anywhere, anytime, they always ask the first right question – “Should I?” – right off the bat.

That eliminates a lot of speech and writing before any other analysis needs to be done.

If, however, further analysis needs to be done, quintessential leaders use the overarching principles of building trust and being trustworthy – forged through experience and wisdom – to identify the criteria that their words must be filtered through and determined against before they are said or written.

Quintessential leaders discern the intent of the words they are considering speaking or writingOne of those criteria that quintessential leaders use to determine whether to say or write something is intent.

Is it demeaning or denigrating to other people? Does it contain words like idiotmoronstupidretard?

Those are the most common demeaning and denigrating words used, but there are many others.

If it contains any of these kinds of words, quintessential leaders will reject them from what they speak or what they write or share or endorse.

Is it argumentative? For those of us who have used the internet since it became available to the masses, we remember the term flame wars to describe speech that was intended to be argumentative.

Flame wars were – and still are – started by someone who wants a speech melee and often consists of speech that is so outrageous and offensive that an all-out war ensues. And, once the war starts, nothing is out of bounds, and all the speech goes downhill from there.

Quintessential leaders reject argumentative speech. They will not initiate it, nor will they engage in it. 

Is it inciting? There are many things that divide humanity today and because we, as a species, are all up in arms about “our rights,” there’s an ample supply of inciting topics to speak or write about.

Inciting is the same thing as baiting. It’s a come-hither designed to provoke a strong emotional reaction that will lead to a response in terms of action (usually negative).

The Charlie Hebdo attack in Paris in January 2015 was the result of inciting cartoons the publication repeatedly and intentionally created (and I am in no way defending or sanctioning retribution of this sort or any other: quintessential leaders don’t pay back or get even because that would be inconsistent with their character; instead, they forgive and move away from and move beyond the offenders), knowing what the impact would be.

But look anywhere in the world of technology – emails, texts, social media, and blogs – all over the globe and it abounds everywhere. Look at your newsfeed on Facebook today – July 22, 2015 – and look at all the posts about “rights” that are intentionally inciting that fill your page.

Quintessential leaders reject all speech, written or spoken, that is inciting. It has no place in what they write or say or share or endorse.

Quintessential leaders determine the appropriateness of the words they speak and writeAnother criteria that quintessential leaders use to evaluate the words they speak and write is appropriateness.

There are several aspects of appropriateness that get overlooked in the speech that we write and we speak.

Is it vulgarsuggestive, or profanity-laden? If it is, then quintessential leaders will reject it outright from the words they write and the words they speak.

But here’s a nuance of this that a lot of people simply don’t filter and this really makes quintessential leaders stand out as exceptions. 

While the content itself is not vulgar, suggestive, or profanity-laden, in the case of sharing or endorsing on social media, the site it’s being shared from is. It never ceases to amaze me how much of this happens on a regular basis.

Quintessential leaders look at everything and if there is anything anywhere that is inappropriate, they reject it completely as acceptable speech.

Quintessential leaders analyze the impact of the words they speak and writeA final criteria that quintessential leaders use regarding speech is its impact.

Is it disrespectful? Disrespect is commonplace in our society. Although at times its impact is supposed to be diminished by characterizing disrespect as a joke, in the end it is still disrespect.

There are many ways to disrespect others, but speech that impugns motives not in evidence, that points out personal and private flaws and issues, that condemns obliquely (the person/people being condemned is/are unnamed), and that viciously attacks people who are unable to defend themselves (this is bullying, by the way, and adults do it just as much, if not more than, as kids do) are the most common forms of disrespect.

While quintessential leaders may address big-picture issues and things they find legitimate fault with and/or disagree with in the speech they use in writing and speaking, they are always careful to show respect in these areas. When we stop being decent human beings to each other, then we cannot claim to be quintessential leaders.

Is it libelous? Speech that directly attacks another human being by name – quintessential leaders don’t do this because the reality is that none of us can really be inside the head, the heart, the soul of another person and it’s always wise to give the benefit of doubt – is never a good idea.

For a lot of reasons.

First, even if there’s no legal action taken, we’re all on shaky ground with things we cannot definitively prove through firsthand knowledge or by factual evidence.

Second, many reputations have been ruined by these kinds of attacks which were based on innuendo and rumor. When the facts later negated the attack, it was too late for the person attacked to recover.

Third, put yourself in the person’s shoes that you want to attack and smear by name. Would you want someone to do that to you? I don’t think any of us would, but this is one of the many things that quintessential leaders consider in the speech they choose to write and speak.

Does it give a negative and/or false impression about us? I don’t think many of us really consider what our speech says about us. I think if we did – and quintessential leaders always do – we would be much more circumspect about what we say and write or share and endorse (social media).

Now is the point where each of us, striving to be quintessential leaders, need, not to look at everyone else, but to look at ourselves in how we use the freedom of speech in what we say and what we write.

What is the intent of the words we speak and write and share and endorese (social media)?

Is the speech that we use to say and write and share and endorse (social media) things appropriate?

What impact does the speech that we speak with, write with, and share and endorse (social media) have?

How are we doing?

 

still waters run deep the art of silenceThere is an expression that “still waters run deep” that is often applied to people who tend to be mostly silent and low-key in their exterior lives that belies much complexity, thoughtfulness, and depth in their interior lives.

In other words, these people are masters at the art – and revel in the beauty of – silence. They enjoy the sound of silence. They crave more silence than not. And they are completely comfortable – in fact, they are most comfortable – in and with silence.

Before we discuss the art and beauty of silence, we must clear up some common misconceptions.

First, the art of silence doesn’t mean never talking (or writing), nor does it mean a lack of passion when talking (or writing). It’s not an either/or trait, unlike the way a lot of this-or-that, all-or-nothing generalists tend to portray the art of silence.

Second, the art of silence doesn’t indicate weakness, shyness, fear, or being intimidated. Too often the art of silence is portrayed as an inferior trait. Nothing could be further than the truth!

Third, the art of silence doesn’t mean not listening and not hearing. In fact, it means just the the opposite. Unlike talkative people who have great difficulty (and many times are completely tone-deaf) listening to and hearing anybody else because they’re so busy talking themselves, people who are masters at the art of silence hear and see everything that is said or done.

The difference is the art of silence, which includes self-control and self-discipline, knows when and/or if to respond to things that are said and done, which is why the art of silence is a quintessential leadership trait.

While the art of silence comes naturally to some people (introverts, for example, as described in Susan Cain’s Quiet: The Power of Introverts in a World That Can’t Stop Talking), it is something that can be learned by everybody.

How do quintessential leaders use the art of silence? And why do quintessential leaders use the art of silence? Those are the two aspects of the art of silence that we will look at today.

One of the ways that quintessential leaders use the art of silence is to filter out distractions. Distractions come in many forms, but one of the most prevalent and hardest to avoid and/or ignore is incessant talking.

Some people who talk incessantly just need to talk all the time. And if they can find someone who will engage with them interactively, then they have even more to talk about.

Some of these people can’t abide any kind of silence, so in the absence of external noise, they talk to fill the void. Everything that comes into their minds comes out of their mouths.

There is no editing and there is no evaluation of timing, appropriateness, or audience. The words are simply there and they must be uttered immediately out loud.

Because there is no content control for people who need to talk, there is often inciting and offensive content in what they talk about as well.

The other kinds of people who talk incessantly are people who think out loud to process their ideas. These people are also looking for engagement because they want external feedback as they work through the process.

the art of silence and the beautiful of silence quintessential leadershipThe same lack of content control, timing, and appropriateness may accompany this.

More likely, though, the biggest distraction in this kind of incessant talking is the drawn-out, rambling, unorganized, and sometimes incoherent process of formulating ideas out loud (people who are masters of the art of silence go through the same idea-formulating process, but they do it internally, not externally).

Quintessential leaders use the art of silence to stop the distraction of incessant talking by refusing to engage in the moment (incessant talkers need engagement, so if someone won’t engage, they’ll move and find others who will).

Quintessential leaders also use the art of silence in this situation because if their flow of productivity in working/thinking/life, which requires complete focus and attention, gets interrupted, they will lose a lot of time in the future to get back into that flow, if, in fact, they are able to. In other words, the total cost of not using the art of silence far outweighs any benefit of immediate engagement. 

However, for some idea formulations (either in terms of importance, experience, and/or coaching), quintessential leaders are very willing to participate, but the timing and the scope must be negotiated and agreed upon in advance.

And there are two crucial reasons why.

The first reason is because quintessential leaders will have the time to come fully prepared for discussions like these. The second reason is so that quintessential leaders can carve out a piece of time to give the person and the process their undivided attention.

Another area where quintessential leaders use the art of silence is the area of dealing with challenging people. No matter what teams we lead in life, there will always be a challenging cast of characters among them.

Challenging people may be uninformed and biased-by-spinning loudmouths. They may be instigators. They may be argumentative. They may be talebearers (includes gossiping). They may be extremely needy. They may be drama queens or kings. They may be attention-seekers. They may be manipulators.

In whatever form challenging people appear (and I’ve listed some of the major areas above), quintessential leaders must be adept in using the art of silence in the right way at precisely the right times to effectively neutralize and/or eliminate the area of challenge.

There are two things that all challenging people are looking for in terms of satisfaction with these kinds of behaviors. One is total engagement. The other is total agreement (or a really good knock-down-drag-out argument).

Quintessential leaders give them neither with the art of silence.

Silence has several positive results.

First, quintessential leaders are modeling the right behavior – in effect, coaching them in “this-is-what-it-looks-like” – for their teams to learn as they encounter challenging people along the way.

Second, the art of silence immediately shuts down the challenging person. It also removes them and their influence from the team, because if there is no satisfaction in one place, challenging people will quickly go looking somewhere else for it, since that’s the driving need behind these behaviors.

noisy discordant screeching A third way that quintessential leaders use the art of silence is to create enough space between them and everything and everyone else to create a place in their lives where they can retreat to as often and as long as they need to. This place is a place of assured peace, safety, comfort, and….wait for it…silence where quintessential leaders go to recharge and regroup.

Quintessential leaders don’t disconnect from life when they go to this place. They are fully engaged in everything that is important in life in necessary, productive, and practical ways.

However, they are completely distanced from all the unnecessary, all the impractical, all the frivolous, and all the jingly-jangly-clanging noise that comes at us from every direction and makes up our modern existences.

This is a personal and internal requirement for quintessential leaders, because this place must exist for quintessential leaders to be quintessential leaders. How often and how long the stays are will vary from situation to situation and individual to individual. But they must occur regularly.

If they don’t, then quintessential leaders become unquintessential leaders because they will lose sight of the big-picture, the vision, the focus, and the effective use of the art – and beauty of – silence.

And they will end up simply being another discordant note in the ever-increasingly-screeching and ear-splitting symphony of noise that has become the never-ending soundtrack of our lives.

Are we effectively using the the art of silence or have we forgotten and are on our way to becoming an insignificant off-key note that is lost in a maze of unpalatable noise?

I can answer that for myself alone.

What is your answer?